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Regular price Rs.1,999.00 PKRRegular priceUnit price per
Refund policy
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, sealed and unopened, in their original packaging, or as otherwise indicated in the return instructions.
Opened or used bottles cannot be returned for change of mind, for hygiene reasons, as they cannot be resold. An opened bottle can only be returned if it is defective, damaged, or if you received the wrong item.
30-Day Money Back Guarantee
If you are not happy with your product, simply reach out to us within 30 days of receiving it to start your money-back process. Contact us first — we will confirm the process and let you know whether the bottle needs to be returned.
How to start a return
Contact us before returning an item. Do not return an item without contacting us first.
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns. For defective, damaged, or wrong items, contact us first and we will guide you on the return process.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing or website at the time of purchase. Opened or used hair color shampoo is non-returnable, except where it is defective, damaged, or the wrong item was received.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at herbal.origin.pk@gmail.com or use the contact details on our Contact Us page.